福利说明
岗位职责
1.Processall incoming and outgoing calls accurately and courteously
正确并礼貌地处理所有打进和打出酒店的电话
2.Records and controls accurately wake up calls
准确记录并管理叫早服务
3.Assistsguests with international calls and directory queries
协助客人处理国际长途和号码查询
4.Handlesguests needs or requests and reports complaints to the Supervisor
满足客人的需要或请求,并向主管汇报投诉情况
补充说明:
1.Strong computer systems skills including; reservations and reporting systems
熟悉电脑操作,包括预定及报表系统
2.Excellent communication skills
良好沟通技巧
3.Ability to work a flexible schedule
愿意倒班
工作地址
江北区-江北城 (重庆市江北区金沙门路66号) 查看地图
