1.Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski and Leading Quality Assurance (LQA) standards.
把客人的行李从到店地点送到指定的房间- Transport guest luggage from the point of arrival at the hotel to their assigned room.当客人要求换房时,把客人的行李从当前的房间送到指定房间。- Transport guest luggage from current room to re-assigned room for room changes.把客人行李从客人房间送到离店的指定地点。- Transport guest luggage from their room to the point of departu...
2.To welcome guests to the restaurant in an appropriately warm and courteous manner and guide them to their tables, help them to get seated and present them the menu.
1. To execute all works assigned in accordance with the guideline, policies and procedures, especially pay attention to projects related to fire protection and personal safety.
按照酒店指导原则,规定和标准程序开展工作,特别要注意与防火和人身安全有关的项目。
2. To execute preventive maintenance, to repair in accordance with the guideline ...
1.Ensures customer satisfaction by courteously greeting customers and promptly escorting them to their seats
通过礼貌的问候和及时的领位确保顾客满意
2.Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objective...