福利说明
岗位职责
- Prepare the annual marketing plan and manual for the department and participates in setting up the marketing policies, procedures and objectives.
- Determines the marketing and sales strategies in all related areas required to meet the annual budgets of the hotel.
- Set up pricing strategies in all areas, with regular reviews in keeping with the hotel needs and market trends
- Follows the departmental results in all areas (accounts’ productivity, up-selling revenues, promotional tracking, etc.) and ensure corrective actions are implemented as necessary.
- Supervises the existence of an efficient follow-up on all leads towards business materialization and long term customer relationship.
- Ensure permanent updated files are maintained for all corporate, group and travel trade accounts with strong room/night potential.
- Ensure collaterals are kept updated, with fresh new ideas as necessary, ensuring sufficient stock are readily available for sales and promotional activities.
- Ensure updated customer profiles (FIDELIO) and database, capable of identifying sales calls report and activities.
- Ensure fair account distribution amongst the sales employees who will be responsible to manage (visit, handling complaints, update information and follow up) their own account group.
- Ensure an efficient two-way communication to keep customers updated on latest development in the hotel and hotel management of all changes in the customer profile and market trends.
- Provide on-going marketing and sales directions and training program for staff development and business enhancement.
- Ensure regular communications and free publicity is maintained with PR activities and regular releases.
补充说明:
A minimum of 5 years sales and marketing experience in the hotel industry
工作地址
南岸区-铜元局 (重庆凯宾斯基酒店Kempinski Hotel) 查看地图
