A courteous, professional and efficient service is provided at all times.
All duties and tasks are performed as per the tasks required at the outlet.
Be knowledgeable of all services and products offered by the hotel.
Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
Ensure that the place of work and surrounding area is kept clean and organized at all times.
Successfully perform opening and closing procedures established for the assigned outlet
Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
Understand and strictly adhere to the rules &amp; regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health &amp; safety.
Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.
Assist in carrying out scheduled inventories of products and operating equipment.
Perform any other assigned reasonable duties and responsibilities as assigned.
Ensure that food &amp; beverage service is available for all hotel rooms &amp; suites.
Preferably Hospitality Management College Degree
2 years experience in a similar position at international 5 star hotel
南坪 （重庆市南岸区江南大道2号（近南坪会展中心）） 导航
Since 1897, our employees have been a part of creating history around the world. From historic buildings to the avant-garde of modern architecture, our properties are the setting for some of life’s moments.
自 1897 年以来，我们的员工始终成为世界各地历史缔造者的一员。从历史悠久的建筑物到时尚前卫的现代化建筑，我们的饭店见证了一段发展历程中十分辉煌的时刻。
The Kempinski Hotel Chongqing will have 431 rooms and suites. It will aim to attract local, national and international travelers with extensive meeting and conference facilities, and a 24-hour business centre. The hotel will have a selection of fine dining and informal restaurants, offering Chinese, Western and Italian cuisine, as well as Kempinski’s famed Paulaner Breuhaus micro-brewery. In addition, the hotel will have a luxurious spa and fitness area.
重庆凯宾斯基酒店拥有 431间客房及套房。我们旨在用广泛的会议场所，会议设施及24 小时营业的商务中心来吸引当地、国内和国际的旅行者。饭店将提供多类选择的美味食肆以及休闲餐厅，如中式，西式和意大利式美食，同时还有凯宾斯基著名的普拉那啤酒屋。此外，重庆凯宾斯基酒店还拥有一个豪华的水疗以及健身区。
Kempinski Hotel Chongqing is located within the CBD of Nanping district which beside the Bridge of Yangtze river. On the other side of the river, it’s the traditional commercial area- Jie Fangbei. Kempinski Hotel is merely 3 km from Railway Station Caiyuanba and 8 km away from North Railway Station; and 26 km from Jiangbei National Airport, 4km from port Chaotianmen.