福利说明
岗位职责
岗位职责:Responsible for the operational efficiency of all front office areas during shift and the service delivery of those areas. Provide timely and professional check-in/check-out services in accordance with established scripting and standards.负责管理所有前厅单位的运营效率和服务工作。根据设定的说明和标准提供及时和专业的入住和退房服务Monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure, include,监督客户关系部工作人员,以确保来宾始终得到礼貌接待及充分的注意和重视,由此实现最大的客人满意度 Monitor guest relations personnel to ensure Priority Club members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service监督客户关系部人员的工作,以确保优悦会会员始终得到全部优惠,常客和其它贵宾也得到特别关照岗位要求:Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent具有酒店行政管理,酒店管理或相关的大专学历或专业证书1 years’ experience in front office / guest services operations, including supervisory experience at a hotel of similar size and complexity, or an equivalent combination of education and experience. 拥有1年前厅或宾客服务工作经验,包括在相似规模和复杂程度的酒店的管理经验,或与此相当的教育和相关工作经验结合的背景
工作地址
渝中区-朝天门 (中国重庆市渝中区长江滨江路2号(来福士广场14…) 查看地图
